99% of issues with making edits to your profile information are due to using an unsupported browser. Older versions of Internet Explorer and other browsers are not supported by the Fundable platform — we recommend switching to Google Chrome or Mozilla Firefox.
If you are using one of our recommended browsers and still experiencing trouble with the Fundable platform, please email firstname.lastname@example.org with the following information:
- The issue you're experiencing
- The type of computer and Operating System you are using
- The browser you are using
- Any error messages you're experiencing (if applicable)
- A screenshot of any error will help
We'll dig in right away and help you get back on the road to completing your profile!